Formula 1 - Digital Transformation and Intelligent Fan Platform
Led the strategic vision for Formula 1’s digital transformation programme focused on rebuilding audience growth, modernising customer experience, and unlocking new commercial opportunities through data-driven engagement and platform innovation.
The strategy repositioned Formula 1 from a fragmented, broadcast-centric ecosystem into an intelligent, user-centric digital experience platform powered by behavioural segmentation, AI-ready data infrastructure, personalisation, machine learning insights, and scalable content ecosystems.
The programme introduced a connected experience model integrating:
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Customer journey design
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Data-driven audience segmentation
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Digital product strategy
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UX and content transformation
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AI and personalisation frameworks
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Modular design systems
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Cross-platform experiences
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Sponsorship and monetisation innovation
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The vision established a roadmap for Formula 1 to evolve into “the world’s most intelligent engagement platform” — creating more personalised, immersive, and commercially valuable fan experiences across digital, mobile, social, and broadcast ecosystems.
